We’ve rolled out a set of improvements to both the
in-app booking experience
and the customer booking page
for Services(v2) to make scheduling simpler, clearer, and more reliable---
In-App Enhancements (for Businesses)
- Smarter phone number handling— Country code is now auto-selected based on your business location
- Default staff selection— The logged-in user is automatically selected as staff when creating a booking (if applicable)
- Service availability alerts— If a service is no longer available, a clear banner is shown and unavailable services are highlighted before saving
---
Appointment Title Enhancements
- Custom value selector— Easily add dynamic values like contact, service, or location to appointment titles
- Global setting— Configure a default appointment title format fromServices → Global Settings → Service Settings
- This setting is applied across all service bookings, ensuring consistent and clear titles across calendars, notifications, and integrations
---
Booking Page Enhancements (for Customers)
- Cleaner booking flow— Category and location filters are automatically hidden when only one option exists
- Smarter location handling— Location details are only shown when relevant, reducing unnecessary clutter
- Enhanced Card on File experience (Mobile)— The upfront payment / deposit amount is now clearly displayed for better transparency
---
Why This Matters
- Simpler and more intuitive booking experience
- Reduced confusion and fewer booking errors
- Better visibility and control for businesses
- Improved conversion with clearer payment and service information
---
These updates make the booking journey — from setup to checkout — smoother and easier to use.
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